Answer every call
Even while every technician is busy.
AI receptionist made for nail salons
Never miss the
next booking.
Tianna AI helps nail salons handle English calls, answer from salon-approved information, capture appointment requests, and hand exceptions back to the team.
English call handlingNail-salon workflowsHuman handoff
By default, appointment requests remain pending for owner review. Confirmation is available only through a configured, ready scheduling workflow.
24/7always on
ENGLISHcall handling
T
Incoming callNew customer
Route with confidence
Services, staff, timing, and salon rules.
Keep the human touch
Return complex calls with clear context.
The front-desk problemYour hands are busy.
Your hands are busy.
The phone is still ringing.
A missed call can become a missed opportunity. Tianna AI protects the team’s focus without leaving callers without a clear next step.
Calls go unanswered
Customers often call the next salon instead of leaving a voicemail.
Services get interrupted
Technicians stop mid-service to answer pricing, availability, and direction questions.
Details get lost
Services, prices and policies can be described differently when the team is not using the salon’s approved information.
Built for nail salonsNot a generic chatbot.
Not a generic chatbot.
A real front-desk teammate.
Configure Tianna AI around salon services, prices, business hours, policies, staff preferences, and the explicitly selected scheduling workflow.
01
Natural English conversations
Callers can speak naturally in English while Tianna AI follows the salon’s approved information and call flow.
Salon-approved answers
Services, prices, hours, and policies come from the salon’s managed information.
Request-safe scheduling
Owner Manual records a pending owner-review request and never confirms automatically.
Smart human handoff
Complex or sensitive requests can return to the salon team with useful context.
05
Evidence before confirmation
A ready Tianna AI Calendar or supported external workflow confirms only after durable booking evidence exists.
From hello to the next stepOne smooth call.
One smooth call.
Four clear steps.
Tianna AI follows the salon’s configured phone and scheduling rules, then uses wording that matches the evidence actually returned.
Answer promptly
Greet callers through the salon’s configured phone runtime.
Understand the request
Collect service, date, time, staff preference, and contact details.
Use the selected workflow
Route new work through the salon’s explicitly selected scheduling authority.
Respond from evidence
Say pending for Owner Manual, or confirm only after a ready workflow returns durable evidence.
A receptionist customers can understandFast enough for business.
Fast enough for business.
Careful enough for salon operations.
The default example below uses Owner Manual: the request is recorded for salon review and is not presented as a confirmed appointment.
✦
Your voice, your rulesConfigure greeting, tone, services, and policies.
✦
Clear operational recordsKeep the request outcome and caller details organized.
✦
Designed to improveReview conversation evidence and refine salon knowledge.
What your team gets backMore focus at the table.
More focus at the table.
Clearer action at the front desk.
Capabilities depend on selected integrations, salon-scoped configuration, phone runtime, scheduling authority, and operation readiness.
Fits your operationConnect the tools
Connect the tools
your salon actually uses.
Tianna AI uses an integration layer for supported calendars, booking systems, POS platforms, messaging, and internal workflows. Square Appointments is the currently implemented external provider; a connection never selects scheduling authority by itself.
Calendar
POS
Messaging
Team
Questions, answeredGood questions.
Good questions.
Clear answers.
Every salon operates differently. Setup is reviewed against actual services, rules, runtime configuration, and the selected scheduling workflow.
English. The marketing site and onboarding contact remain available in English and Vietnamese for salon owners.
No. Owner Manual creates a pending owner-review request. Tianna AI Calendar or Square confirms only after its configured workflow succeeds with durable evidence.
The call can be transferred or escalated according to the salon’s configured rules, with context available where the runtime provides that evidence.
No. Provider connection does not select scheduling authority or prove booking readiness.
No broad compatibility is promised. Square Appointments is the implemented external provider; other integrations require separate evaluation.
Your next caller could be your next regularLet Tianna AI
pick up the phone.
Tell us about your salon. Platform Operations reviews the request before any Tenant is provisioned.